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Key Contacts
CREDIT DEPARTMENT
CUSTOMER SERVICES, U.S.
CUSTOMER SERVICES, INTERNATIONAL
GOVERNMENT/MILITARY
AUTOMATIC FIRE SUPPRESSION SYSTEM (AFSS)
MARINE/OFFSHORE
QUALITY ASSURANCE
TECHNICAL SERVICES
TRAINING SERVICES
Lillian Francavilla-Given
National Credit Manager
1400 Pennbrook Parkway
Lansdale PA 19446-3840
Tele: +1 215 362-0700
Ext: 73467
Fax: +1 215 393-0294
Email:
lillian.given@tycofp.com
Frank Juan
International Credit Manager
One Stanton Street
Marinette WI 54143-2542
Tele: +1 715 735-7411
Ext: 73467
Fax: +1 715 732-3561
Email:
fjuan@tycoint.com
Territory Maps
U.S. Customer Service Representative Areas Dated: 3/21/2013 (Rev. 12)
One Stanton Street
Marinette WI 54143-2542
+1 715 735-7411
Marie R. Engman
Manager, U.S. Customer Services
Tele: +1 715 735-7411
Ext: 73533
Fax: +1 800 543-9822
Email:
mengman@tycoint.com
One Stanton Street
Marinette WI 54143-2542
+1 715 735-7411
Julie Overman
Manager, International Customer Services
Tele: +1 715 735-7411
Ext: 73285
Fax: +1 715 732-3477
Email:
joverman@tycoint.com
Patrice Kilczewski
Customer Service Representative, Middle East, North Africa
Tele: +1 715 735-7411
Ext: 73407
Fax: +1 715 732-3477
Email:
pkilczewski@tycoint.com
Teresa Pinedo
Customer Service Representative, Carribean/Central America, Latin America, Mexico
Tele: +1 715 735-7411
Ext: 73315
Email:
tpinedo@tycoint.com
Lisa Borchert
Customer Service Representative, China, Malaysia, Singapore, Southeast Asia, Hong Kong, Taiwan
Tele: +1 715 735-7411
Ext: 73406
Email:
lborchert@tycoint.com
Kalysa Wroblewski
Customer Service Representative, Eastern Europe, Western Europe, Western Canada
Tele: +1 715 735-7411
Ext: 73245
Email:
kboylan@tycoint.com
Kay Williams
Customer Service Representative, South Korea, Australia/New Zealand, India/Pakistan, Japan
Tele: +1 715 735-7411
Ext: 73357
Fax: +1 715 732-3477
Email:
kaywilliams@tycoint.com
Nicole Ermis
Customer Service Representative, Levitt Safety and Williams
Tele: +1 715 735-7411
Ext: 73206
Email:
nicoleermis@tycoint.com
Carol Kakuk
Customer Service Representative, Eastern Canada
Tele: +1 715 735-7411
Ext: 73380
Email:
ckakuk@tycoint.com
Brian Cornell
Manager, Technical Services - Marine & Government
One Stanton Street
Marinette WI 54143-2542
Tele: +1 800 862-6785
Ext: 73173
Fax: +1 715 732-7866
Email:
bcornell@tycoint.com
Laurie Harris
Government Programs Specialist
One Stanton Street
Marinette WI 54143-2542
Tele: +1 800 862-6785
Ext: 73155
Email:
lauharris@tycoint.com
Kristin Mathews
Administrative Assistant, Government
One Stanton Street
Marinette WI 54143-2542
Tele: +1 800 862-6785
Ext: 73385
Fax: 715 732-7876
Email:
kmathews@tycoint.com
Government Customer Services
One Stanton Street
Marinette WI 54143-2542
Tele: +1 800 862-6785
Fax: +1 715 732-7025
Email:
govtcustservices@tycoint.com
Michael Frank
Program Manager
One Stanton Street
Marinette WI 54143-2542
Tele: +1 715 735-7411
Ext: 73256
Fax: +1 715 732-7875
Email:
mfrank@tycoint.com
Brian Cornell
Business Development Manager
One Stanton Street
Marinette WI 54143-2542
Tele: +1 800 862-6785
Ext: 73173
Fax: +1 715 732-7866
Email:
bcornell@tycoint.com
Ronnie Drugan
Business Development Manager
Unit 6, West Point Enterprise Park
Clarence Avenue
Trafford Park
Manchester M17 1QS
UNITED KINGDOM
Tele: +44 (0) 161 875 0400
Fax: +44 (0) 161 875 0491
Email:
rdrugan@tyco-bspd.com
Laurie L. Harris
Programs Specialist
One Stanton Street
Marinette WI 54143-2542
Tele: +1 715 735-7411
Ext: 73155
Fax: +1 715 732-7863
Email:
lauharris@tycoint.com
Steve Pelletier
Business Development Manager, Marine
One Stanton Street
Marinette WI 54143-2542
Tele: +1 401-636-0765
Email:
stpelletier@tycoint.com
One Stanton Street
Marinette WI 54143-2542
+1 715 735-7411
Rich Seaberg
Manager, Quality Assurance
Tele: +1 715 735-7411
Ext: 73532
Fax: +1 715 732-3472
Email:
rseaberg@tycoint.com
Mary Lieburn
Quality Services Coordinator
Tele: +1 715 735-7411
Ext: 73383
Fax: +1 715 732-3472
Email:
mlieburn@tycoint.com
Randy Bero
Quality Engineering Manager
Tele: +1 715 735-7411
Ext: 73530
Fax: +1 715 732-3472
Email:
rbero@tycoint.com
One Stanton Street
Marinette WI 54143-2542
+1 715 735-7411
Pre-Engineered Systems/Standard Products
William Klingenmaier, SET
Manager, Technical Support, Pre-Engineered Systems/Standard Products
Tele: +1 800 862-6785
Email:
bklingenmaier@tycoint.com
Dennis Brohmer, CET
Technical Support, Portables, Wheeled Units, Spill Control
Tele: +1 800 862-6785
Email:
dbrohmer@tycoint.com
Brian Chernetski
Technical Support, Vehicle Systems (A-101 / LVS / CHECKFIRE)
Tele: +1 800 862-6785
Email:
bchernetski@tycoint.com
Curt Harding
Technical Support, Industrial Systems (I-101, IND-X)
Tele: +1 800 862-6785
Email:
charding@tycoint.com
Adam Walker
Technical Support, Restaurant Pre-Engineered Systems
Tele: +1 800 862-6785
Email:
adamwalker@tycoint.com
Engineered Systems
Joseph A. Behnke, CET
Manager, Technical Support, Engineered Systems
Tele: +1 800 862-6785
Email:
jobehnke@tycoint.com
Scott Wessely, CET
Sr. Technical Services Specialist, Detection & Control
Tele: +1 800 862-6785
Email:
swessely@tycoint.com
Abigail Olson
Technical Services Specialist, Clean Agents
Tele: +1 800 862-6785
Email:
abigailolson@tycoint.com
Foam Systems
Keith Olson, CET
Manager, Technical Support, Foam Systems
Tele: +1 800 862-6785
Email:
kolson@tycoint.com
Jason Vermeulen
Technical Support, Foam Systems
Tele: +1 800 862-6785
Email:
jvermeulen@tycoint.com
Carbon Dioxide Systems - High and Low Pressure
Dale R. Edlbeck, SET
Manager, Technical Support, Carbon Dioxide Systems
Tele: 800 862-6785
Email:
dedlbeck@tycoint.com
Corey Polzin
Technical Support, Carbon Dioxide Systems
Tele: +1 800 862-6785
Email:
cpolzin@tycoint.com
Christopher Maguire
Technical Support, Carbon Dioxide Systems
Tele: +1 800 862-6785
Email:
chrismaguire@tycoint.com
One Stanton Street
Marinette WI 54143-2542
+1 715 735-7411
Training Services Contact
Tele: +1 800 862-6785
Email:
training.ansul@tycoint.com
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