All classes offered virtually via MS TEAMS unless noted otherwise. Instructions will be enclosed in your Confirmation Letter.
All courses are offered 8 am – 5 pm Central Time Zone unless noted otherwise.
To enroll in a training program you must have the product line on your Distributor Agreement. If you do not have the product line on your agreement and wish to enroll in a training program; please contact your local Territory Sales Manager well in advance of the training date. You must register 3 weeks in advance. This allows us time to process registration; and for you to print course materials and complete any pre-work if required.
Step 1 – Go to onlinetechxchange.com
Step 2 – Sign in with your account credentials or create an account only if you don’t already have one.
Step 3 – Register at the course level and choose a date.
Step 4 – Immediately look for a "Registration Email" in the email you provided.
Step 5 – One week before class begins you will receive a "Confirmation Email" which will include:
- Online classroom access link
- Downloads - You will need to print all your material before class begins and prep them how you choose to use them on the job; (ie. 3-hole punched and put in a binder or a folder, etc...).
- Complete and pre-work required before class
- Double check time of your class based on your time zone.
Step 6 – On the day of class, 30 minutes before class begins; follow the instructions given in the email from the Training Coordinators to
log-in and participate.
Do not visit the online TechXchange. Sign up by accessing the JCI Learning Network (SumTotal LMS).
SumTotal Link: Access the Learning Network https://jci.sumtotal.host/
In the search box at the top of the page; search for the course you would like to take.
Our Cancellation or No-Show Policy
As a reminder, confirmed registrations cancelled within 10 days of a program will be subject to a $100 service charge. If you do not cancel within 10 days and fail to show up to the training, you will be charged the entire training tuition.
We understand that there may be occasional tardiness to class. Cut off time is 30 minutes into the class. (ie. Class begins at 8:00 am—cut off time is 8:30 am).
Please keep in mind that you are required to complete the entire course of instruction to qualify for a Training Certificate. We track attendance and participation! Exceptions will not be made to this requirement.
As a reminder, Johnson Controls reserves the right to cancel a training program at any time.
Should you have any further questions, please contact Training Services at +1 715-735-7415 Option 6 or by email firstname.lastname@example.org.